Last updated: August 24, 2026
PLEASE READ THESE TERMS CAREFULLY.
These Terms of Use (the "Terms") are a binding agreement between you and ZVI LLC ("ZVI," "we," "us," or "our"). They govern your access to and use of the Z.V.I. website at zvi.app, the Z.V.I. mobile applications, the voice-based conversational experience, account and subscription features, support channels, and related communications (collectively, the "Service").
ZVI LLC, Zvi Ish-Shalom, and ZVI LLC's affiliates, members, managers, officers, directors, employees, contractors, agents, licensors, and service providers are referred to collectively in these Terms as the "ZVI Parties."
By creating an account, selecting a button indicating acceptance, purchasing or receiving access, or otherwise using the Service, you represent that you have read, understand, and agree to these Terms and acknowledge our Privacy Policy. If you do not agree, do not access or use the Service.
If you use the Service on behalf of a business or other organization, you represent that you have authority to bind that organization. In that case, "you" includes both you and the organization.
You must be at least 18 years old and legally capable of entering into a binding agreement to use the Service. The Service is not directed to children or minors. By using the Service, you represent and warrant that you meet these requirements.
Access to the Service requires an affirmative confirmation that you are at least 18 years old. We may record the date, time, platform, and version of the notice or Terms associated with that confirmation. You may not allow a person under 18 to use your account or provide the Service to a minor.
Z.V.I. is an AI-generated conversational experience based on spiritual teachings and materials associated with Zvi Ish-Shalom. Depending on the plan, platform, and features available to you, the Service may provide voice or text interactions, spiritual guidance, educational content, blessings, practices, transmissions, reflective prompts, personalized responses, conversation history, and memory features.
The Service is evolving. Features, models, voices, content, interfaces, plans, and availability may change. Descriptions of planned or experimental features are not promises that those features will be offered or continue.
Z.V.I. uses artificial intelligence to generate responses. You are not communicating with Zvi Ish-Shalom or another human, even if the Service uses his name, voice, likeness, teachings, style, or first-person language. References to Z.V.I. as a "presence," "intelligence," "guide," "emissary," or similar term describe the intended spiritual and experiential framing of the Service; they do not mean that a human is responding or monitoring the interaction.
AI systems can produce inaccurate, incomplete, inconsistent, unexpected, offensive, or inappropriate content. Responses may not reflect ZVI's or Zvi Ish-Shalom's views. The Service may misunderstand your words, omit relevant facts, or produce materially different responses to similar prompts. You must evaluate each response independently and should not treat output as fact merely because it is delivered confidently or in a familiar voice.
The Service is offered solely for spiritual, educational, inspirational, and personal-growth purposes. It is not intended to produce objectively verifiable medical, psychological, scientific, legal, financial, or other professional outcomes.
References to energy, light, frequencies, healing, transmissions, the nervous system, the body, trauma, cellular transformation, or similar concepts describe spiritual teachings, metaphors, traditions, or subjective experiences unless we expressly state otherwise. They are not claims of medically or scientifically established physiological effects, diagnosis, treatment, prevention, or cure.
The Service is not a medical device, healthcare provider, therapist, psychologist, psychiatrist, counselor, attorney, financial adviser, or other licensed professional. It does not provide diagnosis, treatment, psychotherapy, clinical supervision, substance-use treatment, clinical psychedelic integration, legal advice, financial advice, or any other regulated professional service.
Using the Service does not create a doctor-patient, therapist-client, attorney-client, fiduciary, supervisory, or other professional relationship between you and any ZVI Party. No output is a substitute for an evaluation or advice from a qualified professional who understands your circumstances.
Do not start, stop, delay, or change medication, treatment, therapy, professional care, financial action, or legal action based on the Service. If you have a medical or mental-health condition, a history of seizures or epilepsy, or concerns about audio, visual, breathwork, meditation, somatic, or other practices, consult an appropriate professional before participating. Stop any practice that causes distress, pain, disorientation, or other concerning effects.
THE SERVICE IS NOT AN EMERGENCY OR CRISIS SERVICE. CONVERSATIONS ARE NOT MONITORED BY A HUMAN IN REAL TIME. ZVI DOES NOT UNDERTAKE A DUTY TO IDENTIFY, RESPOND TO, OR REPORT AN EMERGENCY.
If you are experiencing a medical emergency, mental-health crisis, thoughts of suicide or self-harm, or thoughts of harming another person, stop using the Service and contact real-world help immediately. In the United States, call or text 988 for the Suicide & Crisis Lifeline or call 911 in an immediate emergency. Outside the United States, contact your local emergency services or crisis provider.
For a concise description of Z.V.I.'s safety boundaries and crisis resources, see the AI Safety and Crisis Protocol.
You may need an account and a valid email address or supported third-party sign-in method. You agree to provide accurate information, maintain the security of your sign-in credentials and devices, and promptly notify us at support@zvi.app of suspected unauthorized access. You are responsible for activity through your account to the extent permitted by law.
Accounts are personal and may not be sold, transferred, shared, or used to provide access to another person. We may merge or link accounts only through supported account-verification procedures.
We may offer free sessions, trials, beta access, promotional periods, credits, or other limited access. Eligibility, duration, session length, features, and other conditions will be disclosed with the offer and may vary by user, platform, or program.
Unless the offer expressly says otherwise, free or beta access requires no payment, does not automatically convert to a paid subscription, has no cash value, is nontransferable, and may be changed or ended at any time. Beta features may contain errors, interruptions, incomplete functionality, unexpected responses, or material changes.
If an offer requires a payment method and automatically converts to paid access, the checkout disclosure will state the price, frequency, date of the first charge, and how to cancel. The checkout disclosure controls if it conflicts with a general description of the offer.
We may offer single sessions, bundles, recurring plans, or other paid access. Prices and features may differ by plan, country, website, Apple App Store, Google Play, or other authorized channel. The price, taxes, renewal terms, and material conditions displayed at checkout control your purchase.
If you purchase a subscription, you authorize the applicable seller or payment provider to charge the payment method on file at the disclosed recurring price and frequency, plus applicable taxes, until you cancel. A free or discounted promotional period will convert to the disclosed paid subscription only if that was clearly stated when you enrolled.
You may cancel through the account or platform where you subscribed. Cancel before the next renewal date to avoid the next charge. Unless applicable law or the checkout terms require otherwise, cancellation takes effect at the end of the then-current paid period, and you retain access until then. Deleting the app or stopping use does not cancel a subscription.
We may change subscription prices on advance notice required by applicable law or the applicable platform. A price change applies no earlier than your next renewal after the notice period. You may cancel before the change takes effect.
Except as required by law or expressly stated at checkout, website purchases are final and nonrefundable. We may issue a refund or credit at our discretion, but doing so in one instance does not create an obligation to do so again. Nothing in these Terms limits a nonwaivable refund, cancellation, or consumer right.
Purchases made through Apple, Google, or another third-party platform are billed, canceled, and refunded under that platform's rules. Contact the platform directly for a platform purchase. ZVI cannot issue a refund through a platform unless the platform permits it.
We may establish or modify limits on session length, frequency, available minutes, number of sessions, features, storage, or other aspects of the Service. Limits may vary by plan, platform, promotional program, beta program, account, or other reasonable criteria. We may impose temporary limits when reasonably appropriate for safety, security, service availability, misuse prevention, testing, or operations.
Unless expressly stated otherwise, unused sessions, credits, access, or time have no cash value and are not transferable. We do not guarantee that the Service or a particular feature, model, voice, response, conversation history, or memory will be available at all times or preserved indefinitely. Scheduled and unscheduled downtime may occur.
"User Content" means prompts, voice input, transcripts, files, information, feedback other than Section 21 feedback, and other material you submit through the Service. You retain any ownership rights you have in User Content. User Content and related personal information are handled as described in our Privacy Policy.
You are responsible for your User Content and represent that you have all rights and permissions needed to submit it and allow the processing described in these Terms and the Privacy Policy. Do not submit content that violates law, another person's rights, confidentiality obligations, or these Terms.
The Service may create transcripts, summaries, embeddings, retrieval metadata, memory data, and other derived information to provide continuity and personalization. Retention and deletion are governed by the Privacy Policy. A completed deletion request is intended to delete your account information and associated conversation data from active systems. Certain records outside the conversation-deletion process, and certain provider-retained backup, security, abuse-prevention, or legally required records, may remain for the periods described in the Privacy Policy.
Voice input and transcription. If you use a voice feature, your device transmits your spoken input directly to ZVI’s primary speech-recognition provider for conversion into text. Raw microphone audio does not pass through ZVI LLC’s servers, and ZVI LLC does not store it. The primary provider is configured to process the audio transiently without retaining it or using it to train its general models. If that provider is unavailable, speech recognition built into your browser or device may process the audio under that provider’s own terms and technical settings. Generated voice responses may be retained temporarily and are removed under ZVI’s cleanup process and the voice provider’s applicable retention practices. ZVI does not use voice input to identify or authenticate users, create or retain voiceprints or other biometric templates, or recognize users across sessions based on their voices.
You grant ZVI and its service providers a worldwide, nonexclusive, royalty-free license to host, reproduce, transmit, transcribe, translate, analyze, modify, create technical derivatives of, display to you, and otherwise process User Content only as reasonably necessary to:
Withdrawal of a separate authorization ends future review or use covered by that authorization, but may not require ZVI to remove de-identified aggregate results or completed or distributed materials created before withdrawal, as described in the Privacy Policy.
Ordinary use of the Service does not give Zvi Ish-Shalom or other ZVI personnel standing access to your identifiable conversation transcripts and does not enroll you in a research, testing, or improvement program. Conversations are not monitored by a human in real time.
For some accounts, the Service may make available optional controls through which a user can separately authorize transcript review and/or research or improvement uses. These controls are not available to every user or account.
Transcript review and research are separate authorizations. Authorizing one does not authorize the other. The disclosure presented with each control describes the access or use covered by that authorization.
Any authorization applies prospectively and may be withdrawn through the applicable control, where available, or by contacting support. Withdrawal stops future review or use covered by that authorization.
The Service may provide separate optional controls that allow you to authorize (a) human review of your conversation transcripts and (b) use of information derived from your conversations for research, testing, improvement, teachings, educational materials, collective transmissions, or similar purposes. These choices are optional and may be presented separately. The disclosure shown with each choice will describe the access or use that you are authorizing.
If you authorize transcript review, the applicable disclosure will identify who may review your transcripts, which may include Zvi Ish-Shalom or other authorized ZVI personnel, and the purposes for which that review may occur.
If you authorize research or improvement use, the applicable disclosure will describe whether identifiable conversation information, de-identified information, or both may be used and the purposes of that use.
Outside such an authorization, access to identifiable conversation content by ZVI personnel may occur only when required by law or specifically requested by the user, as described in the Privacy Policy.
You may change or withdraw an optional authorization through the available privacy controls or by contacting support. Withdrawal stops future review or use covered by that authorization. ZVI may be unable to remove a contribution from de-identified aggregate results or completed or distributed materials that no longer reasonably identify you.
ZVI will not publish an identifiable transcript excerpt or individual narrative without separate express written permission.
"Output" means content generated by the Service in response to User Content. Subject to these Terms and any third-party rights, ZVI grants you a limited, personal, nonexclusive, nontransferable, revocable license to use Output for your own lawful spiritual, educational, and personal-growth purposes.
Output may not be unique, and other users may receive the same or similar content. ZVI does not represent that Output is accurate, original, noninfringing, or suitable for a particular purpose. You are solely responsible for evaluating Output and for any decision, action, publication, or communication based on it.
You may not sell, sublicense, publish as a competing product, systematically redistribute, or use Output to train or develop a competing model or service without our written permission. You may share a limited excerpt for personal, noncommercial purposes if you do not misrepresent its source, remove notices, violate another person's rights, or imply ZVI's endorsement.
Coaches, therapists, healthcare professionals, clergy, educators, and other practitioners may use the Service for their own spiritual education and personal reflection. The Service is not clinical supervision, a medical resource, or a substitute for professional judgment, training, licensing requirements, ethical duties, or consultation with qualified colleagues.
A practitioner may learn from spiritual practices or frameworks and, using independent professional judgment, bring concepts into the practitioner's own engagements. A practitioner may not present Output as ZVI-approved clinical guidance, rely on it to diagnose or treat a person, delegate a professional decision to the Service, or provide Output directly as medical, mental-health, legal, financial, or other professional advice.
Do not enter names, recordings, case histories, diagnoses, or other information that identifies or could reasonably identify a patient, client, student, employee, or other third party. Use only fictional or sufficiently de-identified scenarios that you are legally and ethically permitted to discuss.
You must respect the privacy, intellectual property, publicity, confidentiality, and other rights of others. Do not upload personal data about another person without a lawful basis and any required permission. Do not use the Service to process protected health information on behalf of a covered entity or business associate, or other specially regulated data, unless ZVI has expressly agreed in writing to the required terms.
You may not use or attempt to use the Service to:
We may investigate suspected misuse and may preserve or disclose information as permitted by the Privacy Policy and applicable law. You may report suspected abuse or a safety concern to support@zvi.app.
The Service, including its software, models and configurations, prompts, interface, visualizations, mandala designs, voice assets, branding, text, audio, images, spiritual frameworks, compilations, and other content provided by ZVI (collectively, "ZVI Materials"), is owned by or licensed to ZVI and is protected by intellectual-property and other laws.
Except for the limited rights expressly granted in these Terms, ZVI and its licensors reserve all rights in the Service and ZVI Materials. You may not copy, modify, distribute, publicly perform or display, create derivative works from, remove rights notices from, or commercially exploit ZVI Materials without written permission. No right to use the name, voice, likeness, persona, trademarks, or endorsement of Zvi Ish-Shalom is granted.
If you provide ideas, suggestions, or other feedback about the Service, you grant ZVI a perpetual, irrevocable, worldwide, royalty-free, transferable, and sublicensable right to use and exploit that feedback without restriction or compensation. This section does not give ZVI additional rights to your conversation content merely because a conversation includes an opinion about the Service.
The Service may depend on or link to third-party services, including AI, speech, hosting, authentication, payment, app-store, community, and communications providers. Third-party services are governed by their own terms and privacy practices. ZVI is not responsible for a third party's service, content, availability, or acts, except to the extent required by law.
If you download the app from Apple App Store or Google Play, you must also comply with the applicable platform rules. These Terms are between you and ZVI, not the platform. The platform is not responsible for the Service, support, warranties, claims, or intellectual-property disputes, except as its rules or applicable law provide. Apple and its subsidiaries are third-party beneficiaries of these Terms for an Apple-distributed app and may enforce the applicable provisions against you.
For an app obtained from the Apple App Store, the following also apply. Your license is a nontransferable license to use the app on any Apple-branded device you own or control, as permitted by the App Store Terms of Service. ZVI, not Apple, is solely responsible for the app and its content and for providing any maintenance and support services; Apple has no obligation to furnish maintenance or support. If the app fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price of the app; to the maximum extent permitted by law, Apple has no other warranty obligation, and any other claim, loss, liability, damage, cost, or expense attributable to a failure to conform to a warranty is ZVI's responsibility.
ZVI, not Apple, is responsible for addressing any claim relating to the app, including product-liability claims, claims that the app fails to conform to a legal or regulatory requirement, and claims arising under consumer-protection or similar law. ZVI, not Apple, is responsible for the investigation, defense, settlement, and discharge of any third-party claim that the app or your use of it infringes intellectual-property rights. You represent that you are not located in a country subject to a U.S. Government embargo or designated as a terrorist-supporting country, and that you are not listed on any U.S. Government list of prohibited or restricted parties. Questions or complaints about the app may be directed to ZVI at support@zvi.app.
You agree that we may send required service, account, transaction, security, legal, and policy communications electronically, including by email, in-app notice, or posting through the Service. These communications are part of the Service and are not marketing. Marketing messages are governed by your choices and applicable law. You are responsible for keeping your contact information current.
You may stop using the Service at any time and may request account deletion through supported controls or by contacting us. Stopping use or deleting an account does not automatically cancel a subscription; cancel through the seller or platform that bills you.
We may suspend, restrict, or terminate access if we reasonably believe you violated these Terms, created risk or potential legal exposure, failed to pay, misused the Service, or if suspension is needed for safety, security, maintenance, or legal compliance. We may discontinue all or part of the Service. Where reasonably practicable, we will provide notice.
Upon termination, your right to use the Service ends. Sections that by their nature should survive will survive, including Sections 13-23 and 25-32. Any payment obligation accrued before termination also survives. Data handling after termination is described in the Privacy Policy.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND ALL OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE." THE ZVI PARTIES DISCLAIM ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS; THAT OUTPUT WILL BE ACCURATE, COMPLETE, APPROPRIATE, BENEFICIAL, OR UNIQUE; THAT DATA WILL NEVER BE LOST OR ACCESSED WITHOUT AUTHORIZATION; OR THAT USE WILL PRODUCE A SPIRITUAL, PHYSICAL, EMOTIONAL, FINANCIAL, LEGAL, OR OTHER RESULT.
Some jurisdictions do not allow certain warranty disclaimers, so some of the above may not apply to you. You may have additional rights that cannot be waived.
You use the Service voluntarily and at your own risk. Spiritual, meditative, somatic, audio, visual, or emotionally focused experiences can be intense, uncomfortable, or destabilizing for some people. You are responsible for deciding whether and how to engage, honoring your limits, stopping when appropriate, and seeking qualified real-world support.
You assume, as between you and the ZVI Parties, the risks of relying on AI-generated content, sharing sensitive information, and choosing to engage in a suggested reflection or practice, except to the extent a risk cannot lawfully be assumed or liability cannot lawfully be limited. To the maximum extent permitted by law, you release the ZVI Parties from claims arising from risks you knowingly assume under this Section, except to the extent a claim or liability cannot lawfully be released.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE ZVI PARTIES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, USE, OR OTHER INTANGIBLE LOSS, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF THE ZVI PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO ZVI FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY OR (B) US $100.
These limitations apply regardless of the theory of liability and even if a remedy fails of its essential purpose. They do not limit liability that cannot be limited under applicable law, which may include liability for fraud, willful misconduct, gross negligence, or personal injury caused by negligence in some jurisdictions.
To the extent permitted by law, you will defend, indemnify, and hold harmless the ZVI Parties from and against any third-party claims, demands, actions, proceedings, damages, losses, liabilities, judgments, settlements, penalties, costs, and reasonable attorneys' fees arising out of or relating to:
(a) your use or misuse of the Service;
(b) your User Content or other information you submit, transmit, or make available through the Service;
(c) your violation of these Terms, applicable law, or another person's rights;
(d) your submission of confidential, privileged, protected-health, financial, personal, or other sensitive information in violation of these Terms or without the rights, permissions, or authorizations required to submit it;
(e) your professional use of or reliance upon the Service or Output, including any advice, service, communication, or decision you provide to another person based in whole or in part on the Service or Output;
(f) any decision, action, omission, publication, communication, or other conduct by you based upon or relating to Output; or
(g) use of the Service through your account by another person where that use results from your sharing of credentials, failure to maintain reasonable account security, or authorization of that person's access.
ZVI may control the defense of a covered claim, and you agree to provide reasonable cooperation. You may not settle a covered claim in a manner that admits fault by, imposes an obligation on, or adversely affects any ZVI Party without ZVI's prior written consent.
PLEASE READ THIS SECTION CAREFULLY. EXCEPT FOR THE LIMITED EXCEPTIONS BELOW, YOU AND ZVI AGREE THAT ANY DISPUTE BETWEEN YOU AND ZVI OR ANY OTHER ZVI PARTY WILL BE RESOLVED THROUGH INDIVIDUAL BINDING ARBITRATION AND WAIVE THE RIGHT TO A JURY TRIAL OR CLASS ACTION. For purposes of this Section 29, references to disputes with ZVI include disputes with any ZVI Party arising out of or relating to the Service, these Terms, or the relationship between you and ZVI. Each ZVI Party is an intended third-party beneficiary of this Section and may enforce the arbitration agreement, jury-trial waiver, class-action waiver, and other protections contained in this Section directly against you.
Before filing a claim, the complaining party must send a written Notice of Dispute describing the name and contact information of the claimant, the facts and legal basis of the dispute, and the relief requested. Send notice to ZVI at support@zvi.app with the subject line "Notice of Dispute." ZVI may send notice to the email associated with your account. The parties will attempt in good faith to resolve the dispute for 30 days after receipt. Any limitations period is tolled during that 30-day period.
If the dispute is not resolved, either party may require individual binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect, available at adr.org, as modified by these Terms. The Federal Arbitration Act governs the interpretation and enforcement of this Section. The arbitrator may award the same individual remedies available in court and will issue a reasoned written decision. Judgment on the award may be entered in any court with jurisdiction.
The arbitration may be conducted by video, telephone, written submissions, or in person in the county where you live, unless the parties agree otherwise. Payment of fees is governed by AAA rules, but ZVI will pay fees it is required to pay for this arbitration agreement to be enforceable. ZVI will not seek its attorneys' fees from a consumer unless the arbitrator finds the claim frivolous or brought for an improper purpose under applicable law.
Either party may bring an individual action in small-claims court if it qualifies and remains there. Either party may seek temporary or preliminary injunctive relief in court to prevent actual or threatened infringement, misappropriation, or unauthorized access affecting intellectual property, confidential information, accounts, or Service security, while the underlying dispute proceeds in arbitration.
YOU AND ZVI AGREE THAT EACH MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN A CLASS, COLLECTIVE, CONSOLIDATED, MASS, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OR PRESIDE OVER A REPRESENTATIVE PROCEEDING WITHOUT ALL PARTIES' WRITTEN CONSENT. YOU AND ZVI EACH WAIVE THE RIGHT TO A JURY TRIAL.
You may opt out of this arbitration agreement by emailing support@zvi.app within 30 days after you first accept these Terms or, if we materially change this Section, within 30 days after the effective date of that change. Use the subject line "Arbitration Opt-Out" and include your full name, the email associated with your account, and a clear statement that you opt out of binding arbitration. Opting out will not affect your access to the Service or any other provision of these Terms.
If the class-action waiver is found unenforceable as to a particular claim or request for relief, that claim or request will proceed in court after any arbitrable claims are completed. Otherwise, if part of this Section is unenforceable, it will be severed and the remainder will be enforced to the fullest extent permitted by law.
These Terms and any dispute not subject to arbitration are governed by the laws of the State of South Dakota, without regard to conflict-of-laws rules, except that the Federal Arbitration Act governs Section 29. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Subject to Section 29 and any nonwaivable consumer right to proceed elsewhere, the state and federal courts located in South Dakota will have exclusive jurisdiction, and you and ZVI consent to personal jurisdiction and venue there.
We may update these Terms. If a change is material, we will provide notice reasonably designed to reach you, such as by email, in-app notice, or a prominent posting, and will request affirmative acceptance when required by law. The updated Terms will state their effective date. Changes apply prospectively from that date.
If you do not agree to updated Terms, you must stop using the Service and cancel any subscription. Continued use after the effective date constitutes acceptance where permitted by law. A change to Section 29 will not apply to a dispute for which the parties had actual notice before the change.
These Terms and the policies and checkout terms expressly incorporated into them are the entire agreement between you and ZVI regarding the Service and supersede prior agreements on that subject. If a checkout term conflicts with these Terms, the checkout term controls only for the specific purchase. If a platform term conflicts, the platform term controls only to the extent required for that platform.
If a provision is unenforceable, it will be modified to the minimum extent necessary or severed, and the rest will remain effective. ZVI's failure to enforce a provision is not a waiver. Section headings are for convenience. "Including" means "including without limitation."
You may not assign these Terms or transfer your account without ZVI's written consent. ZVI may assign these Terms in connection with a merger, acquisition, financing, reorganization, sale of assets, or by operation of law, provided that your nonwaivable rights are not reduced. Except as expressly provided in these Terms, there are no third-party beneficiaries. Each ZVI Party is an intended third-party beneficiary of Sections 25 through 29 and any other provision of these Terms that expressly grants rights or protections to the ZVI Parties, and each ZVI Party may enforce those provisions directly. Apple and its subsidiaries are also third-party beneficiaries to the extent provided in Section 22.
Neither party is liable for delay or failure caused by events beyond reasonable control, except for payment obligations. Notices to ZVI must be sent to the contact below unless a section specifies another method.
Questions, complaints, safety concerns, and legal notices may be sent to:
ZVI LLC
Email: support@zvi.app
Website: https://zvi.app