Terms of Service

Last updated: March 24, 2026

These Terms of Service ("Terms") govern your use of the Z.V.I. mobile application and website operated by ZVI LLC ("we", "our", or "us"). By using Z.V.I., you agree to these Terms.

Description of Service

Z.V.I. is an AI-powered conversational experience that provides spiritual guidance, teachings, blessings, and personalized responses through voice interaction. Z.V.I. uses artificial intelligence and does not replace professional medical, psychological, or legal advice.

Account Registration

To use Z.V.I., you must register with a valid email address. You are responsible for maintaining the security of your account credentials.

Usage and Billing

• New users receive a 20 minutes free session.
• Additional sessions can be purchased for $11.11 or may be granted through the various monthly plans.
• All purchases are final. Refunds are handled on a case-by-case basis at our discretion.

Acceptable Use

You agree not to:

• Use Z.V.I. for any unlawful purpose.
• Attempt to reverse-engineer, hack, or disrupt the service.
• Share your account credentials with others.
• Use Z.V.I. to generate harmful, abusive, or inappropriate content.
• Resell or redistribute Z.V.I.'s responses.

AI-Generated Content Disclaimer

Z.V.I.'s responses are generated by artificial intelligence. While we strive for accuracy and helpfulness:

• Responses are for informational and inspirational purposes only.
• Z.V.I. is not a substitute for professional medical, psychological, financial, or legal advice.
• We do not guarantee the accuracy, completeness, or reliability of any AI-generated response.
• You should use your own judgment when acting on any guidance received from Z.V.I.

Health, Medical, and Mental Health Disclaimer

Z.V.I. offers spiritual guidance, teachings, and reflection through an AI-powered conversational experience, solely for spiritual, educational, and personal-growth purposes. Please read this section carefully.

• Not medical or mental health advice. Z.V.I. is not a medical device, healthcare provider, or licensed professional. Nothing Z.V.I. says — and nothing offered by Z.V.I., Zvi Ish-Shalom, or ZVI LLC — is intended to diagnose, treat, cure, or prevent any physical, psychological, emotional, or mental health condition, and none of it is a substitute for professional medical, psychological, psychiatric, or mental-health care.
• No professional relationship. Using Z.V.I. does not create a doctor–patient, therapist–client, or any other professional or fiduciary relationship between you and Z.V.I., Zvi Ish-Shalom, or ZVI LLC.
• Always consult a qualified professional. Always seek the advice of your physician, therapist, or other qualified health provider with any questions about a medical or mental health condition. Never disregard professional advice, or delay seeking it, because of something you heard or experienced through Z.V.I. By using this service, you agree to never start, stop, or change any treatment, medication, or professional care based on anything Z.V.I. says.
• Not for emergencies or crises. Z.V.I. is not an emergency or crisis service, is not monitored by a human in real time, and cannot provide urgent help. If you are experiencing a medical emergency, a mental health crisis, or thoughts of harming yourself or others, stop using Z.V.I. and immediately contact your local emergency number (in the U.S., dial 911) or a crisis line (in the U.S., call or text 988, the Suicide & Crisis Lifeline). Outside the U.S., contact your local emergency services or crisis hotline.
• AI limitations. Z.V.I.'s responses are generated by artificial intelligence and may be inaccurate, incomplete, or inappropriate for your situation. Do not rely on Z.V.I. for any decision affecting your health, safety, finances, or legal rights; use your own judgment and seek qualified guidance.
• Certain conditions. If you have a history of epilepsy, seizures, or a serious physical or mental health condition, consult your physician before using Z.V.I.'s audio or visual transmissions. Spiritual practices can sometimes bring emotions or physical sensations to the surface; you are responsible for honoring your own limits and seeking appropriate support when needed.
• Assumption of risk and release. You participate voluntarily and accept full responsibility for your own wellbeing and for any choices, actions, or results arising from your use. To the maximum extent permitted by law, you release Z.V.I., Zvi Ish-Shalom, ZVI LLC, and all associated facilitators from any and all claims or liability arising from your use of the Service in connection with any physical, mental, or emotional health matter.

Intellectual Property

The Z.V.I. application, including its design, mandala visualization, branding, and underlying technology, is the intellectual property of ZVI LLC. Your conversation transcripts remain your personal data, subject to our Privacy Policy.

Limitation of Liability

To the maximum extent permitted by law, ZVI LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service. Our total liability shall not exceed the amount you have paid us in the 12 months preceding the claim.

Termination

We may suspend or terminate your access to Z.V.I. at any time for violation of these Terms or for any other reason at our discretion. You may stop using the service at any time.

Changes to These Terms

We may update these Terms from time to time. Continued use of Z.V.I. after changes constitutes acceptance of the updated Terms.

Governing Law

These Terms are governed by the laws of the United States. Any disputes shall be resolved in the courts of South Dakota where ZVI LLC is incorporated.

Contact Us

If you have questions about these Terms, please contact us at:

team@zvi.app

ZVI LLC
zvi.app